Privacy Policy

Effective Date: 01 August 2025
Last Updated: 31 July 2025

The CTC Agency Career Portal (“Portal”, “We”, “Us”, “Our”) values the trust you place in us. This Privacy Policy explains in detail how we collect, store, process, share, and protect your personal information when you use our services at https://thectcagency.com/career.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please discontinue the use of our Portal.

1. Definitions

  • Personal Information – Any data that can identify an individual, such as name, email, phone number, or government-issued IDs.

  • Non-Personal Information – Data that cannot identify you directly, like aggregated usage statistics or browser type.

  • Processing – Any action performed on your data, including collection, storage, modification, sharing, and deletion.

  • User/You – Any individual who visits, registers, or uses services on our Portal.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

  • Full name, date of birth, gender

  • Email address, phone number, and physical address

  • Educational qualifications and certifications

  • Employment history, job preferences, and uploaded resumes

  • Payment details (if applicable) through secure gateways

  • Messages and correspondence with our support team

b. Information Collected Automatically

  • IP address, browser type, device model, and operating system

  • Date, time, and duration of visits

  • Pages viewed and links clicked

  • Referring websites and search terms used

  • Location data (if location services are enabled)

c. Information from Third Parties

  • If you apply to jobs via integrated platforms (e.g., LinkedIn, Naukri), we may receive profile data from those services, subject to your privacy settings there.

3. Purpose of Data Collection

We collect and process your information for purposes including:

  • Creating and managing your account

  • Matching candidates with suitable job openings

  • Sending job alerts, recruitment notifications, and updates

  • Processing service payments and invoices

  • Improving website performance, security, and user experience

  • Complying with legal and regulatory requirements

4. Legal Basis for Processing (For GDPR Compliance)

For users in the EU/EEA, our legal basis for processing includes:

  • Consent – When you voluntarily provide information and agree to our policies.

  • Contractual Necessity – Processing is required to provide our services.

  • Legal Obligation – When processing is required by law.

  • Legitimate Interests – For improving services and preventing fraud.

5. Data Sharing & Disclosure

We may share your data with:

  • Employers & Recruiters – For processing job applications.

  • Service Providers – Payment processors, hosting providers, analytics tools.

  • Legal Authorities – When required by law or court orders.

We do not sell your personal data to third parties for marketing purposes.

6. Data Storage & Security

  • All personal data is stored on secure servers with restricted access.

  • Sensitive data (e.g., payment information) is encrypted during transmission using SSL/TLS.

  • Access to your data is restricted to authorized personnel only.

  • We conduct regular security audits to prevent unauthorized access, disclosure, alteration, or destruction of data.

7. Data Retention

We retain your data for as long as necessary to:

  • Provide our services

  • Fulfill contractual obligations

  • Comply with legal requirements
    If you close your account, certain information may be retained for legal or accounting purposes for up to 7 years.

8. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access a copy of your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your data (“Right to be Forgotten”)

  • Restrict or object to data processing

  • Withdraw consent for marketing communications

  • Request data portability (where applicable)

To exercise these rights, email contact@thectcagency.com.

9. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to:

  • Remember user preferences

  • Track website performance

  • Provide personalized job recommendations

  • Deliver targeted advertising
    You may disable cookies in your browser, but this may impact website functionality.

10. International Data Transfers

If you are accessing our Portal from outside India, your information may be transferred to and processed in India or other countries where we operate. These countries may have different data protection laws, but we take steps to protect your privacy.

11. Protection Against Fraud

We will never:

  • Ask for payment to secure a job

  • Request confidential bank information via email or phone
    If you receive suspicious communication, report it to contact@thectcagency.com immediately.

12. Policy for Minors

Our services are intended for individuals 18 years or older. We do not knowingly collect data from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.

13. Changes to this Privacy Policy

We may update this policy at any time to reflect changes in law or service offerings. The updated policy will be posted with the revised effective date. Continued use of the Portal means you accept the changes.

14. Contact Us

📧 Email: contact@thectcagency.com
📍 Head Office: Banjara Hills, Hyderabad, Telangana, India – 500034
🌐 Website: https://thectcagency.com/career
📞 Phone: +91-7660011013