Shipping & Cancellation Policy

Effective Date: 31/07/2025

The CTC Agency provides digital recruitment services and career-related solutions. This policy outlines the terms for service delivery and cancellations.

1. Service Delivery

  • All services, including candidate application processing, digital reports, assessments, or career-related deliverables, are delivered electronically via email or through the career portal.

  • Delivery timelines will be communicated at the time of service request.

2. Cancellation Policy

  • For subscription-based or paid digital services, cancellation requests must be submitted via email: contact@thectcagency.com.

  • Refunds, if applicable, will be considered based on the type of service and at the discretion of The CTC Agency.

  • Once a digital service (e.g., candidate verification, report delivery, or assessment processing) has been completed and delivered, cancellation or refund is generally not possible.

3. Service Modifications

  • The CTC Agency reserves the right to modify, postpone, or cancel services due to unforeseen circumstances.

  • Users will be notified in advance, and reasonable alternatives or solutions will be provided where possible.

4. Contact for Queries

📧 Email: contact@thectcagency.com
📞 Mobile: +91-7660011013