1. Introduction
At The CTC Agency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
We collect information to provide better services to our users, including:
a) Personal Identification Information
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Name
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Email address
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Phone number
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Postal address
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Company or organization name
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Payment details (as required)
b) Non-Personal Information
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Browser type
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Operating system
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IP address
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Device information
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Cookies and usage data
3. How We Collect Information
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When you register on our website, fill out forms, or request services.
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Automatically through cookies and tracking technologies when you use our site.
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From third-party sources or partners, only if authorized and applicable.
4. Use of Information
We use the information we collect for purposes including but not limited to:
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Providing, operating, and maintaining our services.
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Processing transactions and sending service-related communications.
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Personalizing your experience and improving our website.
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Sending promotional materials, newsletters, or updates (you may opt-out).
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Responding to customer service requests and support inquiries.
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Complying with legal obligations and preventing fraud.
5. Cookies and Tracking Technologies
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We use cookies to enhance user experience, analyze site traffic, and for marketing purposes.
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You can control cookie preferences through your browser settings.
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Please note that disabling cookies may affect the functionality of some parts of the website.
6. Sharing and Disclosure of Information
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We do not sell, trade, or rent your personal information to third parties.
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We may share information with trusted service providers who assist in operating our business (e.g., payment processors, hosting providers), under strict confidentiality agreements.
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We may disclose information when required by law or to protect our rights.
7. Data Security
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We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
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However, no method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
8. Data Retention
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We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
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After which, data will be securely deleted or anonymized.
9. Your Rights
Depending on your jurisdiction, you may have rights such as:
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Accessing and obtaining a copy of your personal data.
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Requesting correction or deletion of inaccurate or incomplete data.
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Objecting to or restricting the processing of your data.
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Withdrawing consent at any time where consent was the basis for processing.
To exercise these rights, please contact us at:
Email: contact@thectcagency.com
10. Children’s Privacy
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Our services are not directed to individuals under 18 years of age.
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We do not knowingly collect personal data from children under 18.
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If we learn that we have collected data from a child without parental consent, we will take steps to delete that information promptly.
11. Third-Party Links
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Our website may contain links to external websites for your convenience.
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We are not responsible for the privacy practices or content of these third-party sites.
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We encourage you to read their privacy policies when visiting such sites.
12. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements.
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Updated policies will be posted on this page with an updated effective date.
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Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: contact@thectcagency.com
Phone: +91 7660011013
This privacy policy is effective from 06/03/2025.