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1. Policy Acknowledgement

By engaging with THE CTC AGENCY and making any payment for services, you acknowledge and agree to this Shipping Policy.

This policy clarifies that no physical shipping or delivery obligations exist for any services offered.

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2. Nature of Services

THE CTC AGENCY is a service-based organization providing:

• Business consulting and registration
• HR outsourcing and recruitment
• Career and education consulting
• Digital marketing and automation solutions
• Technology and infrastructure support

Under no circumstances does THE CTC AGENCY sell or deliver physical goods or products.

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3. Shipping Policy (Non-Applicability)

3.1 No Physical Shipping

• No physical items are sold, shipped, or delivered
• No logistics, courier, or transportation services are involved
• No shipping charges or delivery timelines apply

Any expectation of physical delivery is invalid and not applicable.

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3.2 Digital Service Delivery

All services are delivered through:

• Email communication
• Online platforms or dashboards
• Phone or video consultations
• Digital documentation or reports

Service timelines:

• May be immediate or scheduled
• Will be communicated during service confirmation

THE CTC AGENCY shall not be held responsible for delays caused by:

• Incorrect contact information provided by the user
• Client-side delays in communication or documentation
• External dependencies or third-party systems

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4. Client Responsibility

Clients are solely responsible for:

• Providing accurate contact details
• Ensuring availability for communication
• Submitting required documents on time

Failure to comply may result in:

• Delay in service delivery
• Suspension of services
• No eligibility for refunds

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5. Return Policy (Non-Applicability)

• As no physical goods are provided, returns are not applicable under any circumstances
• All services are non-returnable and non-reversible

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6. Refund & Cancellation Reference

All refund and cancellation matters are governed strictly by the:

👉 Refund & Cancellation Policy of THE CTC AGENCY

Key conditions:

• Refund requests valid only within 4 hours of payment
• No refunds after service initiation
• Mandatory deductions applicable

No claims outside the Refund Policy will be entertained.

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7. Non-Refundable Services

The following are strictly non-refundable and non-returnable:

• Services already initiated or delivered
• Customized consulting, advisory, or project work
• Digital deliverables, reports, or documentation
• Third-party charges and government fees

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8. Dispute Resolution

All disputes must be formally submitted via:

📧 contact@thectcagency.com

THE CTC AGENCY reserves the right to:

• Review disputes internally
• Provide a final and binding decision

No external claims will be entertained without prior internal escalation.

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9. Limitation of Obligation

THE CTC AGENCY shall not be held liable for:

• Any perceived shipping expectations
• Delays caused by user or external factors
• Misinterpretation of service delivery methods

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10. Policy Modification

THE CTC AGENCY reserves the right to:

• Modify or update this policy at any time
• Implement changes without prior notice

Continued use of services implies acceptance of revised policy terms.

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11. Contact Information

📧 contact@thectcagency.com
📞 +91 7660011013